As the weather becomes colder and winter approaches, we will soon be enjoying cold frosty mornings! So now is the time to remove your garden hosepipe from your outside tap and store it safely inside. This will prolong the life of your hosepipe and save you spending money on regular replacements.

And don’t forget to also remove the threaded or round plastic hosepipe connector attached to the outside tap. The plastic is liable to crack during very cold weather.

Additionally, it is very important to turn off the isolation valve for your outdoor tap, which you will find inside your property in the vicinity of the tap. Once the valve is off, drain any water left in the tap and its pipe by opening the outside tap until the water stops running.


For additional protection, outdoor tap covers are available from DIY shops.

Free Offer!
If you live in Berkshire, in or around Wokingham, Bracknell, Ascot, Reading or Maidenhead,and would like a plumber from Chez-Vous Property Services to assess if the pipes in your property are at risk from freezing, please contact us now. During November 2009, Chez-Vous Property Services will come and do an initial visual “frozen pipe prevention check-up” free-of-charge. For more details call us now on 0118 9770215.

At Chez-Vous Property Services, we often come across the situation in lofts where downlights are either not protected properly against fire hazards or are left with no insulation around them.

Downlights can produce significant heat. So when downlights are installed in the void between the ground floor ceiling and the upstairs floor, adequate space should surround them. Building debris and other flammable material must be removed from the void. Cables must be secured so that they do not come into contact with the hot surfaces of the downlights.Downlight guards and fire hoods are available at DIY stores, electrical or lighting specialists.

 

Pictures below: fire hood and insulation guard

If you are based in Berkshire and need help to install downlight protection guards in your loft, please contact Chez-Vous Property Services now.

Similarly, when downlights are fitted in a ceiling with a loft space above, precautions must be taken to ensure that the loft insulation or other material does not come into contact with the downlights.
The solution many people employ is to permanently move the insulation away from the area containing downlights (see picture above). This of course, defeats the object of having insulation and allows condensation to form in the loft. It also results in a lot of energy being wasted in winter and complaints of drafts from the attic.

A solution to this problem is to fit insulation guards or fire hoods above downlights. They cost around £10 per unit and protect the lights from the insulation covering above and prevent them from overheating. A simple solution to improve safety, as well as keeping the loft fully insulated and energy bills down.

Summer is here! Many of us will be going on a well-deserved and long-awaited holiday. Before departing, we enjoy planning activities and what to take with us. So remember to take a bit of time to include plans for protecting your home during your absence. Then you will be able to relax and enjoy your time-off knowing that that you have done your best to make your property safe from criminals or from potential incidents.

Avoid incidents in the home

• Make sure the gas is turned off.
• Turn the water off at the mains stopcock.
This is normally located in your kitchen or in the under stairs cupboard. This ensures that should you have a water leak or a burst pipe whilst you are away, the water will eventually stop.
• Unplug mains sockets and TV aerials from televisions, videos, computers and any electronic equipment that does not need to be left on.
Not only will you save money on your electricity bill, but such items will be protected from lighting strikes, as the aerial could receive a substantial charge if lightening hits.

Engage the help of a friendly neighbour

At a minimum, let a trusted neighbour know that you going to be away. You could ask them to keep an eye on your house and help make it look lived-in whilst you’re away. Promise to do the same for them in return.

Ask the neighbour if they would be willing to help with the following:
• push post and junk mail completely through letter box, rather than leaving it visibly stuck half-way through
• open and close curtains
• switch on lights in the evenings
• collect post
• mow the lawn
• park their car or their visitors cars on your driveway.

They may also be willing to water plants and look after pets.

Postpone deliveries
If you don’t want to rely on a neighbour then cancel any milk or paper deliveries for the duration of your holiday, and make use of Royal Mail’s letter and parcel holding service.

Put lights on a timer
Putting lamps on a timer is an excellent way to give the appearance that someone is at home. These simple and useful electronic devices can be used to set particular times at which the lights go on and off. Why not use them all year round?

Basic precautions before departure
Before leaving on your travels it is worthwhile taking extra care to run through the following checklist:
• Ensure that all doors and windows are locked securely, and any burglar alarms are set.
• Never leave keys near the letterbox or doors
• Don’t leave keys on window handles or on window ledges
• Make sure ladders and tools are locked away, out of sight.
• If you have valuable items in the shed, such as bikes or tools, then it might be a good idea to store them in the house over the holiday period.
• If there are any items of particular value in the house, such as important confidential documents, and you don’t have a safe, then it is worth leaving these things with family or in a bank safety deposit box.
• Leave a key and/or contact telephone number with a trusted neighbour or nearby friend or family member. In case of need, they will be able to access your property and contact you.

Now all you have to do is enjoy your holiday knowing that you have taken necessary precautions before leaving. Have fun!

(Note: this blog has also been posted on the following sister blog site: www.thePropertyAdviser.com)

At Chez-Vous Property Services, we have been coming across an increasing number of cases where electrical sockets and boxes have been installed on the base of kitchen under sink cupboards or on the floor of airing cupboards, directly beneath pipe work.

Safety hazard: electrical box installed below water pipes

This clearly constitutes a safety hazard as any water leaking from the pipes above will drip straight onto the electrical box. And, as we all know, water and electricity do not mix!

All sockets and other electrical boxes should be ideally installed vertically on a wall or cupboard side, but most importantly away from pipes.

Safe: electrical boxes located out of the way of potential leaks from water pipes

For all your Berkshire electrical needs, visit www.ServicesForProperty.co.uk

There are many simple ways to save energy in and around the home. We cover some easy tips that you can put in place to improve efficiency and save money, from the kitchen to the garden.

Turn appliances off standby

The average household wastes £30 a year simply by leaving appliances on standby.

  • to turn off an appliance completely, use the power switch on the appliance itself or turn it off at the plug
  • if a charger or power pack is warm or has a light on, it’s probably using power.

In the kitchen

  • boil a kettle with only as much water as you need
  • cover pots and pans when cooking – they will boil a lot quicker
  • defrost your freezer regularly
  • let hot food cool before putting it in the fridge or freezer
  • there’s emerging research that using a microwave rather than a conventional oven to heat up a small amount of food may save you energy.

Washing clothes

  • washing clothes at 30 degrees can be just as effective for a normally soiled load
  • run your washing machine or dishwasher with full loads
  • avoid tumble drying – dry clothes outdoors or on indoor dryers when possible to save money and energy. Turning off your tumble dryer during the summer months could save you around £16 a year.

Lighting

  • use energy efficient light bulbs – if every UK home installed three of them, it would save enough energy to power all the UK’s street lights
  • a 20 watt energy efficient bulb can save £60 over its lifetime compared to a standard 100 watt bulb
  • remember to switch the lights off every time you leave a room.

Garden

  • set up a water butt for the garden – you could collect 100-200 litres of rainwater in a water butt to use for watering plants, cleaning the car, and other outside water needs
  • start a compost heap – it reduces waste going to landfill and cuts associated greenhouse gas emissions. And your flowers and vegetables will flourish on free fertiliser.

Energy customers are paying up to 33% more on their bills by staying loyal to their local suppliers, claims new research from uSwitch.com. The research shows suppliers charge an average of 6% higher in their home regions than to other customers.

Ann Robinson, Director of Consumer Policy at uSwitch.com, commented, “The downside is that suppliers are charging local customers a loyalty tax, but the upside is that they are providing a really good incentive for households to switch, which is what competition is all about”.

The statistics show that in seven out of 14 electricity regions, the incumbent supplier is the most expensive, with consumers collectively forking out an additional £681 million on their bills.

uSwitch recently stated that households are becoming more energy-efficient in a bid to slash the cost of their bills.

So we recommend that you do a bit of research. Find out how much you could save on your utility bills by switching supplier, or simply by changing the product or tariff provided by your current company.

From 1 April 2009, Gas Safe Register replaces CORGI gas registration as the UK’s official gas safety body.

This means that from 1st April, by law, only Gas Safe registered engineers should carry out work on gas appliances or installations in your home.

To find a Gas Safe registered engineer in your area from 1 April visit:
www.GasSafeRegister.co.uk

Note: Chez-Vous Property Services works with heating systems except where gas is involved, eg. gas boiler work. In these cases, we will refer a Gas Safe engineer.

Keeping the cost of your heating down can be a challenge, when winters are cold, utility charges are increasing and you are feeling the chill!

So here are some simple things that you can do to avoid wasting heat and to try to reduce those heating bills.

Heat your home effectively

Turning the heating off in the whole house is not an effective solution in cold weather. Instead, be efficient about which spaces you heat and how.
• Set the right temperature: usually between 18°C (bedrooms) and 21°C (living rooms). Simply by reducing the thermostat temperature by 1°C is enough to save up to 10% of your annual heating costs and you will barely notice the temperature drop.
• Keep your heating constant: a consistent, low setting is most efficient. This ensures that the boiler does not constantly re-ignite, reducing gas consumption.
• Don’t overheat unused rooms: turn the radiator down or off in rooms that aren’t used often, and keep doors closed
• Don’t overheat the kitchen: this is likely to be one of the warmest rooms in your house due to cooking appliances. So the radiator probably doesn’t need to be on a high setting.
• Set your hot water cylinder to 60°C: avoids overheating water. (Read “Setting your hot water cylinder thermostat to 60°C makes health and financial sense!” for more reasons why this is important.)
• Replace light bulbs: use CFL (energy-efficient) light bulbs. They will last considerably longer and save you money

Make your radiators work for you
Leave plenty of space around radiators:
• Radiator thermostats react to the air temperature surrounding them so other sources of heat should not be placed nearby e.g televisions, lamps, etc.
• Putting furniture in front of a radiator means it will need to work harder to heat the room.
• Don’t cover your radiators or use them to dry wet clothes as this prevents heat reaching the rest of the room
Reflect the heat: put heat-reflective foil behind radiators on outside walls (specially-designed radiator foil is available from DIY stores and not too expensive). This will reflect the heat back into the room, rather than letting the wall absorb it.
Add thermostatic valves to all your radiators: only turn them on in the rooms you use frequently and ensure you keep all the doors closed!
Use an electronic heating timer: it’s worth taking the time to understand how this works and use it correctly to efficiently heat your home and water.
Dress warmly: wearing adequate clothing indoors means that you could turn your thermostat down by a couple of degrees and still be warm enough. Several layers of clothes are far more effective at keeping you warm than one thick jumper.

Insulate your home
Insulating the walls, roof, loft, water tank, pipes and floors of your home can make an enormous difference to your heating bills. Around 40% of all heat loss is through the walls of an average UK home.
• Ensure your loft is insulated to a depth of at least 25cm. A well insulated loft can reduce heating bills by about 20%
• Check cavity walls are fully insulated.

You may be eligible for government assistance to insulate your home if you are over a certain age or meet other low-income criteria. Find out more from Directgov.

Prevent draughts!
Research suggests that around 20% of the heat in an average home is lost through ventilation and draughts.
• Fill all gaps: install draught-excluding brushes in letterboxes, and ensure that all windows, doors, keyholes and cat-flaps are adequately insulated.
• Stop heat escaping up the chimney: if you never use your fireplace, close-off the opening to prevent cold air coming in and warm air escaping!
• Close curtains and blinds: rooms are warmed by the sun, so during colder months close your curtains at sunset to keep heat in.

Keep an eye on your energy suppliers
• Switch energy supplier or tariff: could you save money by switching energy suppliers? Research by Ofgem found that around 46% of us have either never switched suppliers, or have done so only once. Alternatively, find out if you can get a better tariff with your existing provider. Try MoneySavingExpert.com for more information.
• Pay by direct debit: if you have chosen the best supplier and tariff, could you save money on the way you pay the bills? Government figures indicate that approximately 40% of customers still pay gas and electricity bills by cash, cheque or debit card. Whereas, paying by direct debit means you could make a typical annual saving of £55 for gas and £46 for electricity.
• Check meter readings: don’t forget to check estimated bills against your actual meter readings. If the estimate is too high then contact the energy provider, give them the correct reading and get a revised bill.

If you would like help with any plumbing, heating and electrical issues or projects, then please call Chez-Vous Property Services to talk to your Berkshire plumber and electrician on 0118 9770215.

www.ServicesForProperty.co.uk

Even though spring and the promise of warmer weather are drawing nearer, we will still be counting on our central heating to keep us warm over the next few months. To guarantee the optimal performance of your central heating system and to prevent energy waste (and higher bills), it is essential that your heating pipes and radiators are not clogged up – build up of black sludge – or even blocked due to internal corrosion.

What are the symptoms of corrosion?

• Heating system very slow to warm up
• Radiators partially or fully cold
• Non-functioning thermostatic radiator valves (TRVs)
• Radiators requiring frequent bleeding
• Boiler noise increasing in frequency and intensity
• Central heating pump or motorised valve breakdown(s)
• Black water in the system.

Correcting and preventing the cause

A good quality chemical inhibitor will prevent internal scale and corrosion in your central heating system and radiators. The inhibitor also lubricates the pump, helping to increase its life.

Chez-Vous Property Services recommends that the concentration of inhibitor in your system is checked every 3 years. Remember that it is also essential to renew the inhibitor after every disconnection or replacement of system components, such as radiators, TRVs, pump, motorised valves, boiler, etc.

Unless your heating system has benefitted from sufficient corrosion inhibitor from the day it was installed, the system has, unfortunately, been deteriorating. Central heating systems which have had little or no inhibitor added will need to be cleaned and protected.

How to check whether your system has enough inhibitor?

Here is a way to do your own check. Use a jar with a screw lid and fill it with some water from your ‘feed and expansion tank’ (the smallest tank normally located in your loft). Add some steel or iron nails or screws to the jar and put the jar lid on tight. If the nails start to rust after a couple of weeks then there is not enough inhibitor in your system. If you have a combi-boiler (no tanks in the loft), then carry out the same procedure with some water from a radiator.

System cleansing, flushing and protecting

The objective of flushing and treating the central heating system is to remove scale, water suspended particles of sludge or rust. The process of flushing the system and adding an inhibitor takes several hours.

For older or poorly-maintained systems, it is highly recommended to initially add a de-scaling/sludge-removal chemical. This is left to circulate in the system for a minimum of two hours at operating temperature, but can be left for up to 4 weeks in particularly bad cases. This product lifts and disperses the sludge into the circulating water so that it can be properly removed when draining and then flushing the system. After cleaning the system in this way, it is filled with fresh water and protected from further corrosion using an inhibitor.

Benefits of protecting your central heating system with an inhibitor

• Extend system life
• More efficient central heating system
• Protect against corrosion and lime scale
• Prevent breakdown of heating system components (heating pump, motorised valves)
• Reduce maintenance and running costs and save on fuel bills
• Prevent cold spots in radiators
• Stop frequent bleeding of radiators
• Noise from boiler, pipes, radiators, etc. greatly reduced or eliminated.

If you would like more information about adding a corrosion inhibitor to your central heating system, or would like help with any other plumbing, heating and electrical issues or projects, then please call Chez-Vous Property Services to talk to a Berkshire plumber and electrician on 0118 9770215.

www.ServicesForProperty.co.uk

The temperature setting on the hot water cylinder thermostat is something that most people don’t give much thought to – some don’t even know it exists. Indeed, when was the last time you checked the temperature on your thermostat?

As a Berkshire plumbing company, we see so many thermostats that are set either too high or too low. So why is 60°C the right temperature and why is it so important?

Why 60°C?

Current UK recommended best practice states that 60 degrees Celsius is the optimum acceptable temperature setting for the thermostat on your hot water heater. Heating hard water above approximately 63°C causes lime-scale to build-up (see photos). So when the temperature is set too high, the resulting scale accumulation reduces the efficiency and the working life of the hot water cylinder. This obviously has financial implications for your utility bills, not to mention the cost of replacing the cylinder more frequently.

And, critically, where the temperature is set too low, there is an increased risk of growth of Legionella bacteria, which can lead to very serious health problems, including severe pneumonia!

6 good reasons to set the hot water cylinder thermostat at 60°C!

  • Prevent lime-scale build-up
  • Prevent Legionella bacteria
  • Prevent scalding
  • Save money
  • Save energy
  • Keep noises and rattling to a minimum

Changing the thermostat temperature

The thermostat has a gauge on the outside that can be raised or lowered either manually or using an appropriate tool.

Combination boilers usually have a hot water temperature setting. Standard systems using a hot water cylinder (usually found in the airing cupboard) have a thermostat mounted on the side and this should be preset to 60 degrees.

If there is no thermostat, then the system is older and it is the thermostat in the boiler that will control the hot water temperature. During colder months you may find that if you turn this down low enough for hot water at a moderate temperature, then the radiators may not be warm enough. The solution to this problem would be a system upgrade.

If your water is heated by electric immersion heater – this is fitted to your hot water cylinder as either the only method of heating your hot water, or as a backup to the central heating boiler – it contains an internal thermostat which also controls the temperature of the water, switching the current on and off as required. The temperature should have been set to 60 degrees when it was installed although this is not always the case. If you are unsure of the current settings, ask a qualified plumber to check it for you.

Water cylinder thermostat positioning

The placement of the thermostat on your hot water cylinder is also very important. The recommended position is at a height of between one quarter to one third of the way up from the cylinder base. This correct position ensures adequate hot water for your household needs.

Important: for reasons of safety, please ensure that any changes to your system are carried out by a qualified plumber .

If you would like more information about the points raised in this article, or would like help with any other plumbing, heating and electrical issues or projects, then please call Chez-Vous Property Services to talk to a Berkshire plumber and electrician on 0118 9770215.

www.ServicesForProperty.co.uk

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